Zynga is a leading developer of the world’s most popular games that are played by people around the world every single day. To date, more than 1 billion people have played our games including Empires & Puzzles, Toon Blast, FarmVille, Words With Friends, Zynga Poker, Merge Dragons, Hit it Rich! Slots and CSR.

The big part of the success of all of Zynga’s games is insightful and innovative ways of using data. Zynga’s Data Science and Analytics team uses the latest analytics technologies across our expansive data to deliver fundamental insights on who our audience is, how they engage with our games, and what are the best ways to personalize their in-game experience. We strive for a better understanding of our players which translates into challenges and features that delight them.

What we are looking for is a passion for product analytics and data science and the ability to impact game performance through customer-centric, data-driven initiatives. This role will work side-by-side with the Words With Friends analytics team to identify, and act on, opportunities to increase engagement, retention, revenue, optimization, and to improve the player experience for our customers. Furthermore, the role entails close coordination with the wider Zynga analytics team to provide novel opportunities based on shared insights as well as an introduction to new analytics methods. This role reports to the lead of Zynga’s Global Analytics, a function that focuses on facilitating analytics efforts across the wider Zynga portfolio.

This is a great opportunity for an analytics expert looking to build end-to-end data solutions to generate impactful insights and work on exciting, large-scale projects. Furthermore, you’ll have a chance to tackle a variety of projects ranging from creating intuitive dashboards to owning advanced data science solutions, as well as becoming a thought leader in analytics to facilitate the coordination of global initiatives.

Lastly, this role requires a combination of strong product sense for gaming as well as technical analytical skills across a wide spectrum, including strong proficiency in scripting languages such as SQL and Python, telemetry definition and data modeling, data aggregation and manipulation, customer analytics, business intelligence, data visualization, and data science techniques.

Main Responsibilities: 

  • Act as a thought leader, suggesting opportunities and driving analytics value for Words with Friends and the wider Zynga business both strategically and operationally.

  • Work closely with the Words with Friends leadership team with a focus on generating actionable insights and end-to-end data solutions that have a measurable impact on the core KPIs.

  • Proactively bring forth new analytical approaches and data science solutions to our team. Collaborate with engineers to drive key strategic initiatives for the improvement of the data and analytics infrastructure.

  • Build KPI dashboards/reports that signal deviations from expected outcomes, empowering feature owners to run performance for the business.

  • Partner with game teams on experimentation efforts, including experimental design and analysis.

  • Be a champion of best practices when defining telemetry events, architecting data models, and defining data quality governance.

  • Collaborate with software architects, database engineers, analysts, data scientists, and game teams to drive key strategic initiatives for the improvement of the data and analytics infrastructure.

  • Leverage our modern tech stack, AWS (Redshift & Kinesis), Databricks and PySpark, Airflow, and Tableau to identify opportunities to improve the experience that Zynga provides to its players.

Desired Skills and Experience: 

  • Masters degree in Math, Statistics, Computer Science, Economics, Operations Research, or other quantitative field required.

  • 4+ years of relevant work experience in data science or analytics roles; consulting experience is a bonus.

  • Strong experience in SQL and Python.

  • Skilled in at least one visualization tool such as Tableau.

  • Proven experience with the following: statistics, experimental design, data mining, predictive modeling.

  • Experience in analyzing large datasets, preferably with Spark, and deploying production-ready systems at scale; familiarity with DataBricks and AWS is a bonus.

  • Strong written and oral communication skills.

  • Ability to work effectively in a fast-paced environment with changing priorities.

  • Comfortable working in different work environments and cultures with ease.

  • Able to coordinate complex initiatives with different stakeholders.

  • Passion for gaming.

What we offer you: 

  • Zynga Stock RSUs and Bonus Plan

  • Full medical, dental, vision benefits as well as life insurance

  • Catered lunch daily

  • Generous Paid Maternity/Paternity leave

  • Open vacation policy for many employees

  • Flexible working hours on many teams

  • Casual dress every single day

  • Work with cool people!

Zynga is an equal opportunity employer. We are proud of our diverse community; we do not discriminate on the basis of race, sex, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome candidates, players, employees, and partners from all backgrounds. Join us!

Zynga will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Zynga is committed to providing reasonable accommodation to applicants with disabilities.  If you need an accommodation during the interview process, please let us know.

Careers region: North America

Careers Category: Data, Analytics & User Research

Careers location: San Francisco, CA

Careers Type: Full-Time