Zynga is looking for an experienced Quality Assurance Manager with strong leadership abilities, excellent organization and shown soft skills. You have experience in empowering your team to deliver high quality information, using data to quantify resource allocation, clearly over-communicate risk and have an extensive background in game development. The applicant is a passionate gamer who is able to work in a creative, dynamic, established game development environment and has previous experience managing medium to large teams of Quality Assurance testers.


  • Define quality procedures in conjunction with development team
  • Identify meaningful quality-related training needs and delivering training
  • Ensure test plans and procedures are properly understood, carried out and evaluated
  • Lead onsite and offsite staff in carrying out tests and checks.
  • Understand how to quantify the quality of a build that matches business expectations
  • Create dashboards that reflect real time status of testing and establish daily, weekly,monthly reporting cadence
  • Bring together staff of different disciplines and driving the group to plan, formulate and agree upon comprehensive quality procedures

Desired Skills:

  • 5-8 years QA Management experience, preferably in gaming.
  • 3-4 years leading a team of 5+ both in the day to day
  • Consistent record that shows personal career growth as well as direct reports career growth.
  • 2-3 years of experience working with outsource partners, managing and maintaining the quality and budgetary requirements.
  • 3- 5 years of experience promoting quality achievement and performance improvement throughout the organization.
  • Maintaining awareness of the business context and company profitability, including budgetary control issues.
  • Experience working closely with Customer Service groups.

What we offer you:

  • Zynga RSUs, 401k match and Bonus Plan
  • Full medical, dental, vision insurance benefits as well as life insurance
  • Lunch catered daily – stocked snack areas
  • Generous Paid Maternity/Paternity leave
  • Emergency child care support
  • Active Employee Resource Groups – Women at Zynga, ZPride, ZParents and more
  • Dog Friendly offices
  • Zynga happy hours and frequent employee events
  • Open vacation policy for most employees, generous vacation for other
  • Flexible working hours on many teams
  • Gym Benefits
  • Commuter benefits
  • Casual dress every single day
  • Culture of diversity and inclusion
  • Work with cool people and impact millions of daily players!

HIRING UPDATE: The safety of our candidates and team members is our top priority. During the COVID-19 pandemic, our workforce transitioned to working from home, with all interviewing and onboarding being conducted virtually until further notice.

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at AccommodationRequest@zynga.com to request an accommodation associated with your application for an open position.


Careers Category: Quality Assurance

Careers location: Austin, TX, Carlsbad, CA, Chicago, IL

Requisition ID: P209744

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