AVAILABLE POSITIONS QA Analyst -Star Wars

BossAlien is an award-winning developer of mobile games based in Brighton, UK, and we're excited to expand our team in Austin, TX! We are searching for the next passionate QA Analyst to help us build an outstanding Star Wars live game experience.

This QA Analyst will work with developers and engineers throughout our development process. They will detail, test, and provide feedback on daily gameplay tasks, special events, and in-game shop rotations. In addition, they will work closely with our community and production teams by investigating emerging issues with our live game.

The ideal candidate is passionate about the process of making games and loves the online shooter genre. You are disciplined and experienced, able to answer questions from a variety of sources and speak with authority not just on game systems but also on the player’s experience. You thrive on working with creative, hard working people towards a shared goal. You work best as part of a team, supporting and supported by your teammates.

The Quality Analyst works with the QA Lead and development staff and is responsible for the project’s quality across all platforms. They plan and perform testing that builds confidence and reduces risk. They provide support to internal and external development teams while ensuring timely delivery of features at quality. They communicate issues with efficiency and transparency.

Main Responsibilities

The Live Ops QA Analyst will collaborate with the live operations team on regular game checks in the live environment. You will build and update reference documentation for internal use. You will frequently communicate with production, community, and customer service teams on emerging issue investigations as well as regular daily check-ins. You will perform daily game testing and report emerging issues as and when they are identified. You will assist with issue prioritization as needed and you may be called upon to create reports and regularly disseminate information about the live experience to the internal team.

In addition to these responsibilities, you will direct teams of external testers. This will involve creating and distributing test plans, as well as builds of the game on a variety of platforms. This role will report on test progress to QA leadership, and offer improvements on QA process as the project grows and evolves.

Essential Experience & Skills

  • Working in a live game environment in pre- and post-launch situations
  • QA tools such as Test Rail, JIRA and Confluence
  • Experience working with a multi-discipline team
  • An understanding of development methodologies and how QA relates to them
  • Establishing, assessing and continually improving QA processes

Desirable Experience & Skills

  • Testing cross-platform games
  • Industry standard game editors
  • Working with external partners, e.g. 3rd party test organizations
  • Worked or working on a shipped AAA multiplayer title
  • Compliance testing on major platforms

What we offer you:

  • Competitive salary, bonus plan, Zynga RSU’s (Restricted Stock Units), ESPP (Employee Stock Purchase Plan)
  • 401K Company Match Contribution
  • Medical, dental, vision, EAP, life insurance, and disability benefits
  • Virtual mental health and neurodiversity support programs
  • Family planning support program
  • Generous paid maternity/parental leave
  • Subsidized Back-up child care
  • Discretionary Time Off policy for many employees
  • Flexible working hours on many teams
  • Culture of diversity and inclusion including employee resource groups
  • Work with cool people and impact millions of daily players

 

HIRING UPDATE: The safety of our candidates and team members is our top priority. During the COVID-19 pandemic, our workforce transitioned to working from home, with all interviewing and onboarding being conducted virtually until further notice.

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Please contact us at AccommodationRequest@zynga.com to request an accommodation associated with your application for an open position.

 

#LI-JN2

Zynga does not  engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov.

Careers Category: Quality Assurance

Careers location: Austin, TX

Connected Worker Type: Connected

Requisition ID: P211189

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Zynga does not engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov