AVAILABLE POSITIONS Producer- Release Operations

Zynga is looking for new talent to join our Release Operations team. Your main responsibility will be to manage the smooth submission and release of Zynga's games to our players.  You will be part of a global group working with multiple projects and teams reporting to the Manager, Release Operations.

Main responsibilities: 

  • Oversee the submission and release of Zynga’s global game portfolio to our customers through first party development portals such as App Store Connect, Amazon Developer Portal, Google Play Console, Nintendo Development Portal and more
  • Troubleshoot submission and release issues
  • Be the main point of contact between game developers and first party
  • Communicating and proactively working to resolve first party rejections
  • Identify platform changes that may affect the business and highlight risks as needed
  • Identify and drive improvements to current processes and develop new workflows as the team takes on new responsibilities such as cross platform
  • Administrate the first party publishing portals, manage user access and permissions and carry out regular audits
  • Managing provisioning profiles, app signing and development certificates
  • Take operational roles in our internal projects developing new processes or tools to improve the release operation function
  • Build and maintain relationships with product teams such as marketing & engineering to ensure smooth delivery of graphical assets, metadata and builds to publishing partner store fronts
  • Use custom tools and services that automate, facilitate and improve the distribution of products to various platform storefronts and identify opportunities for improvements to these internal tools
  • Provide clear and concise information to stakeholders and the leadership team to reduce risks for current and upcoming app releases app releases
  • Proactively update wiki documentation, making sure our central repository is inline with current processes
  • Help manage the transfer process of merger and acquisition studios to Zynga accounts and onboard to Release Operations services
  • Assist in the launch readiness & sunset processes

Must have experience: 

  • Experience using one or more of the first party mobile publishing portals e.g. App Store Connect, Google Play Console and so on
  • Excellent communication skills; ability to collaborate and build relationships with multi-functional, multi-regional teams is essential
  • Excellent organisational and time management skills; ability to prioritise workload effectively and in line with business needs
  • Strong team player; ability to work with a team spread across different locations
  • Proven ability to work independently and be proactive
  • Proven ability to learn new skills quickly, work efficiently and keep a cool head at busy times
  • Experience with JIRA/Confluence or similar
  • Good understanding of mobile & non-mobile ecosystems
  • Working in Scrum/Agile methodologies
  • Experience using console publishing portals is not required but a big plus e.g. Nintendo Development Portal, Playstation Partners

What We Offer you:

  • Work in a studio that has complete P&L ownership of games
  • Create next-gen games that will be played and loved by millions of players around the world
  • Work in a collaborative team that invests in your development and growth on-the-job
  • Competitive salary and bonus plan
  • Extended Health coverage, disability, critical illness and life insurance
  • Child care facilities for women employees and discounted facilities for male employees
  • Virtual mental health and neurodiversity support programs
  • Family planning support program
  • Additional leave options for most employees
  • Employee Assistance Programs
  • Frequent employee events
  • Flexible working hours on many teams
  • A diverse team of friendly, fun and supportive co-workers
  • Culture of diversity and inclusion including employee resource groups that connect Zyngites through culture, lifestyle and fun

Zynga does not  engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov.

Careers Category: Production

Careers location: Bengaluru, India

Connected Worker Type: Connected

Requisition ID: P211665

Select Your Country of Residence

Apply

Zynga does not engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov