AVAILABLE POSITIONS Manager, QA

Zynga is looking for an expert Quality Assurance Manager with proven leadership abilities, excellent organization, and a command of the skills needed to support and manage teams. Are you someone with experience in empowering their teams to deliver high-quality coverage? The QA manager must clearly over-communicate risk and opportunity in all directions. We are looking for a passionate gamer who is able to work in a creative, dynamic, established game development environment and has previous experience managing medium to large teams of Quality Assurance testers.

Main Responsibilities

  • Lead multiple teams in a single location (Studio), a group of specialist QA Analysts, or multiple projects across studios
  • Define quality procedures in conjunction with development team
  • Identify meaningful quality-related training needs and opportunities
  • Ensure standards and practices are understood, carried out and evaluated
  • Be the support and backstop for your teams to ensure success
  • Build dashboards that reflect real time status of testing effort and establish daily, weekly, monthly reporting cadence
  • Own the relationship and budgets for vendors or external partner teams
  • Own long term initiatives that make a positive impact to QA overall
  • Be the Champion for QA, seek out opportunity for growth and build up positive, collaborative and inclusive teams

Desired Skills and Experience

  • 5-8 years QA Management experience, preferably in gaming.
  • 3-4 years leading a team of 5+ both in the tactical day to day and longer term strategy
  • 2-3 years working with outsource partners, managing and maintaining the quality and budget.
  • 3- 5 years promoting quality achievement and performance improvement throughout an organization.
  • Experience working closely with Customer Service groups.
  • Use development tools to improve QA e.g. Xcode network conditioner, Android SDK logging, Visual Studio Debugger, PhysX Debugger

What we offer you:

  • Competitive salary, bonus plan, Take Two RSU’s (Restricted Stock Units), ESPP (Employee Stock Purchase Plan)
  • 401K Company Match Contribution (US Employees)
  • RRSP Company Match Contribution (Canadian Employees)
  • Extended Health coverage, dental, disability, critical illness, EAP, and life insurance (Canadian Employees)
  • Medical, dental, vision, EAP, life insurance, and disability benefits (US Employees)
  • Virtual mental health and neurodiversity support programs
  • Fitness benefits (offering varies by location)
  • Financial wellness program with unlimited access to certified financial planners
  • Discretionary Time Off policy for many employees
  • Family planning support program
  • Generous paid maternity/parental leave
  • Subsidized Back-up child care
  • Zynga happy hours and frequent employee events
  • Flexible working hours on many teams
  • Culture of diversity and inclusion including employee resource groups
  • Work with cool people and impact millions of daily players

**remote work from an alternate location could be considered**

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Please contact us at AccommodationRequest@zynga.com to request an accommodation associated with your application for an open position.

Zynga does not  engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov.

Careers Category: Quality Assurance

Careers location: Austin, TX, Carlsbad, CA, Chicago, IL, Eugene, OR, Remote, US, Remote, Canada, Toronto, Canada

Connected Worker Type: Connected, Onsite, Offsite

Requisition ID: P211534

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Zynga does not engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov