AVAILABLE POSITIONS IT Support Technician

Position Overview

The IT Support Technician will be responsible for providing support to remote, onsite workers and vendors. 

Main Responsibilities 

  • Troubleshoots, maintains, and monitors internal hardware, software, printers.

  • Assists in the installation, implementation, upgrades of internal IT Systems and software as and when needed.

  • Maintain all IT end-user equipment, hardware, software, and supplies.

  • Excellent communication skills, both written and verbal with the ability to communicate at all levels and the ability to carry out tasks independently in non-standardized (ever-changing) work situations

  • Serves as 1st and 2nd Line Support while assisting Zynga and its subsidiary's employees across all regions

  • Participates in IT projects and owns projects pertaining to the technologies supported by IT Operations/Support. 

Technical Skills / Knowledge

  • Support of both PC and Mac hardware

  • Windows 10 and macOS

  • AD administration, DHCP, DNS, SCCM, Imaging

  • JAMF, imaging

  • Microsoft 365  and GSuite / Google Workspace.

  • SSO and OneLogin

  • Jira and Confluence

  • Good networking and server knowledge

  • Mobile support, iOS and Android

Desired Skills and Experience 

  • 4+ years of experience in the field.

  • Assisting projects; planning, prioritizing, and administering work.

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  

Please contact us at AccommodationRequest@zynga.com to request an accommodation associated with your application for an open position.

Zynga does not  engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov.

Careers Category: IT, Development Operations & Security

Careers location: İstanbul, Turkey

Connected Worker Type: Connected, Onsite

Requisition ID: P210698

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Zynga does not engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov