AVAILABLE POSITIONS Director of Business Operations

Zynga, a global leader in social games, is seeking a Director of Business Operations that is fluent in English and Mandarin.  We are looking for a passionate, self-motivated and experienced leader to support the planning and strategy execution for our North America studios and lead our expansion efforts in China, based in the US.  Are you highly organized with excellent communication skills, and have a proven track record in business and project management?  

The Director of Business Operations (US/China Lead) will play a pivotal role in facilitating the North America organization as it continues to scale, as well as APAC expansion initiatives, with a focus on being the primary liaison with our studio in China.  The right candidate for this role will be ready to embrace our team culture and elevate our business performance globally. They will have broad experience in solving complex problems, business partnering with internal and external stakeholders, and influencing cross-functionally to achieve best results. It is a unique opportunity to contribute to furthering Zynga’s success and be part of a world class team.

Main Responsibilities:

  • Be the main point of contact and communication for all matters relating to China (studio and initiatives).

  • Manage planning (timelines, milestones, execution, releases and updates) of key strategic priorities, from inception through to completion, with little supervision.

  • Drive cross-functional process and feedback loop around defining, prioritizing, creating action plans, and monitoring progress on ad-hoc projects.

  • Effectively communicate, collaborate and gain alignment with other parts of Zynga, and ensure that studio operations leverages the ideas and resources of the larger organization as well as share best practices and uphold operational standards to drive results and outcomes.

  • Deliver on business planning activities which include resource and task management, strategic scenario analyses, and other regular updates.

  • Proactively identify dependencies and risks to project plans and own the solutions to mitigate those risks, both internally and externally.

  • Regularly share project status with team members all the way up to executives, and track deliverables to ensure goals are met.

  • Establish a cadence of milestone check-ins and project reviews, ensure follow-up on action items generated, and consistently report the status and risks & opportunities.

  • Skillfully balance and constantly prioritize multiple projects/requests from internal and/or external partners.

  • Consistently demonstrate sound judgment, maintain confidentiality as needed, and flex with dynamic work environment.

Desired Skills and Experience:

  • 10+ years of operations and/or project management experience, with at least 5 years in a leadership position.

  • Game/Entertainment/Technology industry experience is preferred.

  • Bachelor of Business, Business administration, Finance or Commerce an asset.

  • Knowledge and experience of the app ecosystem in China a plus.

  • Self-motivated to act quickly when issues arise that need immediate attention, flexibility and adaptability are key.

  • Outstanding interpersonal and communication skills (written and verbal) in English and Mandarin.

  • Comfortable with ambiguity, and switching between the tactical and strategic.

  • Consistent track record working in rapid development cycles.

  • Able to motivate, support and guide others to attain successful outcomes and business objectives.

  • Strong analytical skills, along with keen attention to detail.

  • Must be self-directed, highly organized and a problem solver with a burning desire to contribute to a uniquely creative environment.

  • This position reports directly into the VP of Business Operations.

  • The role will require domestic and international travel.

What we offer you:

  • Competitive salary, bonus plan, Zynga RSU’s (Restricted Stock Units), ESPP (Employee Stock Purchase Plan)
  • 401K Company Match Contribution
  • Medical, dental, vision, EAP, life insurance, and disability benefits
  • Virtual mental health and neurodiversity support programs
  • Family planning support program
  • Generous paid maternity/parental leave
  • Subsidized Back-up child care
  • Discretionary Time Off policy for many employees
  • Flexible working hours on many teams
  • Culture of diversity and inclusion including employee resource groups
  • Work with cool people and impact millions of daily players

Hiring Update: The safety of our candidates and team members is our top priority. During the COVID-19 pandemic, our workforce transitioned to working from home, with all interviewing and onboarding being conducted virtually until further notice.

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at AccommodationRequest@zynga.com to request an accommodation associated with your application for an open position.

#LI-SW1 

Zynga does not  engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov.

Careers Category: Studio Management & Business Operations

Careers location: Remote, US

Connected Worker Type: Connected, Onsite, Offsite

Requisition ID: P210856

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Zynga does not engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov