AVAILABLE POSITIONS Atlassian Administrator

Our mission at Zynga is to connect the world through games by building games around core social experiences to deliver deep player engagement, organic acquisition and long term retention. Our portfolio of games include – CSR Racing 2, FarmVille, Hit it Rich! Slots, Words With Friends and Zynga Poker. 

Based at our at NaturalMotion Games studio in London, renowned for making games that wow people. For the past four years NaturalMotion Studios have been named one of the Best Places to Work in the UK games industry by gamesindustry.biz.

Hiring Update: The safety of our candidates and team members is our top priority. During the COVID-19 pandemic, our workforce transitioned to working from home, with all interviewing and onboarding being conducted virtually until further notice.

Job Purpose

Zynga is looking for an Atlassian specialist with great technical know-how who can drive the configuration, support, and ongoing maintenance of JIRA, Confluence, and several related products. Zynga uses the Atlassian product suite to plan, track various aspects of our game development, and business operations.

Key Roles & Responsibilities

  • Administration and configuration of Atlassian products, Slack, and associated add-ons to maximise efficiency
  • Operational support and maintenance of self-hosted Atlassian tools suite
  • Coordinate with the Product Management team to identify, prioritize, and address end-user requests related to any Atlassian product
  • Customize and configure Atlassian products to help end users and partner teams get the most out of these tools
  • Understand system/application architecture of upstream and downstream impacts when implementing solutions, upgrades, etc
  • Ensure the reliability and usability of the Atlassian suite
  • Work on performance, functional and user acceptance testing

Required Skills & Experience 

  • Experience administering multiple instances of JIRA & Confluence in an enterprise environment (1,000+ users)
  • Good understanding of all administrative functions and features (JIRA, JIRA Service Desk, Confluence, etc.), and implementing standard methodologies
  • Strong JIRA configuration experience (workflows, fields, screens, permissions, notifications, etc.) and in-depth knowledge of JQL queries, reporting capabilities and dashboards
  • Experience with JIRA/Confluence installations, merges, upgrades and migrations
  • Prior experience vetting, testing, installing and configuring add-ons (Advanced Roadmaps, Service Desk, Structure, Script Runner, EazyBI, Questions, etc.), and any new add-on requests
  • Experience with supporting Slack Enterprise Grid
  • Linux sys admin experience

Desirable Skills & Experience 

  • MySQL and NGINx proficiency

What do we offer?

  • Competitive salary, discretionary annual bonus scheme, Zynga stock allocation and Employee Stock Purchase Plan
  • Contributory pension scheme
  • 25 days holiday, plus public holidays and Christmas shutdown
  • Private medical care, dental and healthcare cash plan
  • Life insurance, critical illness insurance and income protection
  • 6 months fully paid maternity leave or 3 months fully paid paternity leave
  • Discounted gym membership and free weekly (virtual) fitness classes
  • Annual season ticket loan and cycle to work scheme
  • Flexible working hours
  • Summer and Christmas parties 

We are an equal opportunity employer and we are committed to building a diverse and talented workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition, disability, or any other class or characteristic protected by applicable law. We welcome job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with applicable law.

We are committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities in order to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.  Please contact us at accommodationRequest@zynga.com to request an accommodation associated with your application for an open position.


Zynga does not  engage in financial exchanges during the recruitment or onboarding process. We do not conduct job interviews over third-party messaging apps such as Telegram, WhatsApp or others. We will never ask you for your personal or financial information over unofficial chat channels. Our in-house recruitment team only contacts individuals via official company email addresses (i.e., via a zynga.com or naturalmotion.com email domain).

If you believe you have been the victim of a scam, you may wish to contact the authorities. In the United States, you may file a complaint with the FBI. More information is available here: https://www.ic3.gov.

Careers Category: Engineering

Careers location: London, UK

Connected Worker Type: Connected

Requisition Id: P210371

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